Terms of service
Last Updated: September 26, 2026
Welcome to My Silky Night. These Terms of Service govern your use of our website, online store, products, and services. By accessing or using our store, you agree to be bound by these Terms.
Please read them carefully before placing an order.
1. About My Silky Night
My Silky Night is a women's nightwear and intimate essentials brand offering products including nightwear, sleepwear, lingerie, undergarments, and related products.
Contact Information
Email: mysilkynight@gmail.com
WhatsApp: +92 316 4466060
2. Acceptance of Terms
By using our website or placing an order, you confirm that you have read, understood, and agreed to these Terms of Service.
If you do not agree with these Terms, please do not use our website or place an order.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, colors, sizes, measurements, and other information displayed on our website are accurate.
However, actual colors may vary slightly depending on your device or screen settings.
Product availability may change without notice. We reserve the right to limit quantities or discontinue products at any time.
4. Pricing
All prices displayed on our website are subject to change without prior notice.
We reserve the right to correct pricing, product descriptions, or other website errors. If an order has been placed with an incorrect price due to an obvious error, we may contact you before processing the order.
Any applicable delivery charges, taxes, duties, or other charges will be communicated during the checkout process where applicable.
5. Orders
When you place an order, you are making an offer to purchase the selected products.
An order is considered accepted when we confirm the order or begin processing it.
We reserve the right to refuse, cancel, or limit an order for reasons including product availability, pricing errors, suspected fraudulent activity, incorrect customer information, or other legitimate business reasons.
If we cancel an order after payment has been received, any applicable refund will be processed through the relevant payment method or another agreed method.
6. Customer Information
You are responsible for providing accurate and complete information when placing an order, including your name, delivery address, phone number, email address, and other required details.
My Silky Night is not responsible for delays or delivery problems caused by incorrect or incomplete information provided by the customer.
7. Payments
Customers must provide valid payment information when placing an order.
Payment must be successfully completed through the available payment method before an order can be processed, unless a specific alternative payment arrangement is offered by My Silky Night.
8. Shipping and Delivery
We aim to dispatch orders within the timeframe stated on our website or communicated to you.
Delivery times may vary because of courier delays, weather, holidays, public events, incorrect addresses, or circumstances outside our reasonable control.
A delivery estimate is not a guarantee of a specific delivery date.
9. Returns, Refunds & Exchanges
Our Return & Refund Policy forms part of these Terms of Service.
Because some of our products are intimate apparel, hygiene restrictions may apply to returns and exchanges.
Please review our Return & Refund Policy before making a purchase.
10. Use of the Website
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to gain unauthorized access to our website or systems
- Interfere with the security or operation of the website
- Copy, reproduce, distribute, or commercially exploit our content without permission
- Submit false, misleading, or harmful information
11. Intellectual Property
All content on the My Silky Night website, including our brand name, logo, photographs, product images, graphics, text, designs, videos, and other materials, is owned by or used by My Silky Night with appropriate rights.
You may not reproduce, modify, publish, distribute, sell, or commercially use our content without our prior written permission.
12. User Content
Where the website allows customers to submit reviews, photographs, comments, or other content, you agree that the content must not be unlawful, abusive, misleading, defamatory, obscene, or infringe another person's rights.
By submitting content, you grant My Silky Night permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.
13. Third-Party Services and Links
Our website may use third-party services such as payment processors, delivery providers, analytics tools, advertising platforms, or social media services.
Third-party services may have their own terms and privacy policies. My Silky Night is not responsible for the policies or practices of independent third parties.
14. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, secure, error-free, or available at all times.
We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other operational reasons.
15. Limitation of Liability
To the extent permitted by applicable law, My Silky Night will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Our responsibility relating to a specific purchase will generally be limited to the amount paid for the relevant product, subject to any rights that cannot legally be excluded or limited.
16. Indemnification
To the extent permitted by applicable law, you agree to compensate My Silky Night for losses, claims, liabilities, or reasonable expenses arising from your unlawful use of our website, violation of these Terms, or infringement of another person's rights.
17. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will be posted on this page with an updated Last Updated date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
18. Governing Law
These Terms will be governed by and interpreted in accordance with the applicable laws of Pakistan, unless applicable law requires otherwise.
Any disputes will be subject to the jurisdiction of the applicable courts, subject to any mandatory consumer rights or legal requirements.
19. Contact Us
For questions about these Terms, orders, products, or our services, please contact:
My Silky Night
mysilkynight@gmail.com
WhatsApp: +92 316 4466060